Privacy, terms and cookies

Nalatrip is a meta-search engine and price comparison service for flights, hotels and rental cars. We aggregate and display pricing information from third-party travel providers, airlines, online travel agencies and car rental companies so you can compare options in one place.

We do not sell flights, hotel rooms or rental cars. We do not operate as a travel agency, tour operator, airline, hotel or car rental company. We do not process bookings, reservations, payments or refunds. When you find a deal on Nalatrip and click through, you leave our website and are redirected to the third-party provider's own website where you complete your purchase directly with them.

Nalatrip acts solely as an information intermediary. All contractual relationships, including booking confirmations, payment processing, cancellations, changes and customer support, are between you and the third-party provider you choose to book with. We have no involvement in, and accept no responsibility for, any transaction you complete on a third-party website.

Nalatrip ("we", "us", "our") operates the website nalatrip.com. This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our price comparison service.

Information we collect

We collect information you provide through search queries, such as origin, destination, dates and passenger or guest count. We do not require account creation to use our comparison service.

We automatically collect certain technical data including your IP address, browser type, device type, referring URL and pages visited. This data helps us improve our service and understand usage patterns.

How we use your information

• To provide and maintain our flight, hotel and car rental price comparison service
• To display relevant search results and pricing from third-party providers
• To analyse usage trends and improve our platform
• To detect and prevent fraud or technical issues
• To comply with legal obligations

Third-party providers

When you click through to a provider's website, you leave Nalatrip and become subject to that provider's own privacy policy and terms. We do not control, and are not responsible for, the privacy practices or content of any third-party website. We strongly recommend reviewing the privacy policy of every site you visit after leaving Nalatrip.

We may use analytics services (such as Google Analytics) that collect, monitor and analyse usage data to help us improve our service.

Data sharing

We do not sell your personal data to third parties. We do not share personally identifiable information with the travel providers displayed in our search results. When you click through to a provider, any data you subsequently provide is collected directly by that provider, not by us.

Data retention

Search data is retained in aggregated, anonymised form to display trending routes and improve our comparison algorithms. We do not store personally identifiable search histories linked to individual users.

Your rights

Under GDPR and applicable data protection laws, you have the right to access, correct or delete any personal data we hold about you. Contact us at contact@nalatrip.com for any requests.

By accessing or using nalatrip.com, you agree to be bound by these terms. If you disagree with any part, you may not access the service.

Nature of our service

Nalatrip is a meta-search engine and price comparison platform. We search, aggregate and display flight, hotel and car rental prices from various third-party providers, airlines and online travel agencies. We are not a travel agency, booking platform, airline, hotel or car rental provider. We do not sell, resell, broker, rent out or otherwise provide any travel products or services.

Our role is limited to presenting pricing information and redirecting you to third-party providers where you can complete your purchase. Any booking, payment, cancellation, refund or customer service matter is handled exclusively by the provider you choose.

No contractual relationship

By using Nalatrip, you acknowledge that no contractual, agency or fiduciary relationship is created between you and Nalatrip with respect to any travel product or service. Your contract is with the third-party provider you book with, and their terms and conditions apply to your purchase.

Accuracy of pricing and availability

All prices displayed on Nalatrip are sourced from third-party providers and are indicative only. Prices may change between the time they are displayed on our site and the time you reach the provider's website. We make reasonable efforts to display accurate information but cannot guarantee the accuracy, completeness or availability of any listing, price or offer.

Additional fees, taxes, surcharges or charges may apply at the point of booking on the provider's website that are not reflected in the price shown on Nalatrip.

Limitation of liability

Nalatrip shall not be held liable for any direct, indirect, incidental, special, consequential or punitive damages arising from or related to:

• Your use of, or inability to use, our price comparison service
• Any transaction, booking, cancellation, delay, loss or dispute with a third-party provider
• Inaccurate, incomplete or outdated pricing or availability information
• The content, policies, actions or omissions of any third-party provider
• Loss of profits, data, goodwill or other intangible losses
• Any service disruption, technical failure or data breach affecting our website

You acknowledge that Nalatrip is a free comparison tool and that you use it at your own risk. Our total liability for any claim shall not exceed the amount you have paid to Nalatrip, which is zero.

No endorsement

The display of a provider, airline, hotel or car rental company on Nalatrip does not constitute an endorsement, recommendation or guarantee of that provider's products, services, reliability or trustworthiness.

External links and redirects

Our service contains links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, practices or availability of any third-party sites or services. Clicking through to a provider's site means you are leaving Nalatrip entirely.

Complaints and disputes

If you have a complaint about a booking, payment, cancellation, refund or any aspect of a travel product, you must contact the third-party provider directly. Nalatrip cannot assist with, mediate or resolve disputes between you and any provider, as we are not party to your transaction.

Changes to terms

We reserve the right to modify or replace these terms at any time. Continued use of the service after any changes constitutes acceptance of the new terms.

Nalatrip uses cookies and similar technologies to provide, protect and improve our price comparison service.

What are cookies

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you use the service.

Cookies we use

• Essential cookies: Required for the website to function. These store your market, language and currency preferences.
• Analytics cookies: Help us understand how visitors interact with our website by collecting anonymous usage data.
• Functional cookies: Remember your search preferences and recent searches to improve your experience.

Managing cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Note that disabling cookies may affect the functionality of our service.

Local storage

We also use browser local storage to save your market and currency preferences so they persist between visits. This data stays on your device and is not transmitted to our servers.